
Your financial security starts with awareness and smart habits. Fraud and scams are constantly evolving, which makes staying informed an important part of protecting your accounts and personal information. By using secure banking tools, monitoring your activity regularly, and recognizing common warning signs, you can reduce your risk and help prevent fraud before it happens. Together, strong security practices and informed members create a safer banking experience for everyone.
If you believe you have been a victim of fraud or a scam, please contact us immediately at 800.860.5640.
Common scams to watch out for
Fraud and scams can happen to anyone — and they’re constantly changing. At our credit union, we believe education is one of the best ways to protect our members. Knowing what to look for can help you feel confident, stay informed, and keep your accounts secure.
Phishing Emails and Text Messages
Scammers may send emails or text messages that look like they come from a trusted company or financial institution. Their goal is to get you to click a link or share personal information.
Watch for:
If something doesn’t look right, don’t click — contact us directly to verify.
Watch for:
- Messages creating urgency or fear
- Requests for account details, passwords, or verification codes
- Suspicious links or unexpected attachments
- Spelling or grammar mistakes
If something doesn’t look right, don’t click — contact us directly to verify.
Phone Call Scams
Fraudsters sometimes call pretending to be from a financial institution, government agency, or even a family member in trouble. They may pressure you to act quickly or send money.
Watch for:
- Pressure to act immediately
- Requests for personal or account information Instructions to send money, gift cards, or wire transfers
- Calls that seem unusual, even if caller ID looks familiar
Remember, we will never call you and ask for sensitive information like your password or secure access codes.
Identity Theft
Identity theft happens when someone uses your personal information to open accounts or make purchases in your name.
Watch for:
- Unfamiliar charges or account activity
- Bills for accounts you didn’t open
- Unexpected changes to your credit report
- Missing or unusual mail
Regularly reviewing your accounts is one of the best ways to catch problems early.
Online Shopping and Payment Scams
Scammers often create fake websites or listings that appear real to collect payment information.
Watch for:
- Prices that seem unusually low
- Sellers requesting payment outside secure checkout
- Websites without secure “https” addresses
- Limited or no contact information
When in doubt, pause before purchasing and do a quick check on the seller.
Social Media and Relationship Scams
Some scams begin with friendly conversations online. Over time, scammers may build trust before asking for money or personal information.
Watch for:
- Quick emotional connections or urgent stories
- Requests for money or gift cards
- Avoiding video calls or in-person meetings
- Pressure to keep the relationship private
We’re Here to Help.You’re never alone when it comes to protecting your finances. If something feels suspicious or you’re unsure about a message, call us at 800.860.5640 before taking action. Working together, we can help keep your money and personal information safe.

