
Parda Credit Union is a unique and diverse organization.
- Competitive salaries
- Comprehensive insurance and paid time off benefits
- Retirement Plans
- Community involvement and volunteer opportunities
Current Openings
Member Experience Specialist III (Greenwood, SC)
At Parda, we're committed to serving our members, supporting our communities, and creating an environment where employees can thrive. Our culture is built on teamwork, professionalism, innovation, and a genuine commitment to delivering exceptional member service.
We are currently seeking a Member Experience Specialist III to join our Greenwood branch. This role is ideal for an experienced financial services professional who is passionate about helping members achieve their financial goals through lending solutions, relationship building, and exceptional service.
We recognize that applicants come from a variety of financial services backgrounds. While consumer lending experience is preferred, we also welcome candidates with banking, credit union, or other financial services experience who have strong member service and relationship-building skills and are eager to learn. Parda is committed to developing talented employees and will provide training for the right candidate.
If you enjoy working directly with members, uncovering financial needs, and providing solutions that make a meaningful impact, we encourage you to apply.
What You'll Do
As a Member Experience Specialist III, you'll serve as a trusted financial partner for our members by originating consumer loans, identifying opportunities to improve members' financial well-being, and delivering outstanding service.
Responsibilities include:
- Interviewing loan applicants to assess financial needs and identify appropriate lending solutions.
- Gathering and evaluating financial information to make sound lending decisions within established guidelines.
- Processing consumer loans accurately and efficiently.
- Explaining loan terms, conditions, and documentation requirements to members.
- Cross-selling loan protection products and other services that provide value and protection for members.
- Opening new accounts and assisting with account maintenance and service requests.
- Educating members on financial products and services that help make their lives easier while saving them time and money.
- Identifying opportunities to deepen member relationships through referrals and product recommendations.
- Resolving member concerns professionally, accurately, and in a timely manner.
- Maintaining accurate member records while ensuring confidentiality and compliance with all policies and regulations.
- Contributing to branch and lending goals through teamwork, relationship-building, and member service.
What We're Looking For
We value attitude, work ethic, and a passion for helping others as much as experience. The ideal candidate will have consumer lending experience, but we are equally interested in motivated banking and credit union professionals who have a passion for helping members and are ready to expand their knowledge into lending. If you have a strong service mindset, sales aptitude, and a willingness to learn, we encourage you to apply.
Qualifications:
- High school diploma or GED required; additional coursework in business, finance, or a related field is preferred.
- Consumer lending experience preferred; banking, credit union, or other financial services experience strongly considered.
- Experience building member relationships, identifying financial needs, and recommending appropriate products and services.
- Experience interviewing loan applicants and evaluating lending opportunities is preferred but not required.
- Demonstrated ability to learn new products, regulations, systems, and processes.
- A desire to develop lending expertise and build a career in financial services.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work independently while contributing positively to a team environment.
- High level of professionalism, accuracy, attention to detail, and discretion.
Why You'll Love Working Here
- Help members make informed financial decisions and improve their financial well-being every day.
- We invest in our employees through training, development, and advancement opportunities.
- Enjoy Work-Life Balance with a Monday through Friday Schedule, 8:30am to 5:15pm
- Comprehensive Benefits & community engagement and volunteer opportunities
We are seeking a results-driven Branch Manager with a strong background in financial institutions to lead and elevate performance within our Ypsilanti branch. This role is ideal for an experienced branch leader who excels at achieving sales and lending goals, coaching a team, and driving operational excellence. If you have a passion for leading, growing loan portfolios, and delivering exceptional member experiences, we want to hear from you.
What You’ll Do
- Lead branch activities such as overseeing performance, operations, and service delivery, ensuring alignment with organizational goals and regulatory standards.
- Drive financial results for loan production, new account acquisition, deposit growth and retention, and cross-selling financial products and services
- Build a high-performance culture by coaching branch employees, providing consistent performance feedback, developing talent, and reinforcing accountability and sales discipline
- Lead initiatives to grow lending through coaching teams on uncovering opportunities, monitoring pipeline and conversion metrics, and supporting complex or escalated lending scenarios
- Enhance member experience by ensuring consistent and high-quality service across branches, resolving escalations, and reinforcing service standards.
- Champion credit union presence in the community by building meaningful relationships, increasing brand awareness, fostering strategic partnerships, and driving membership growth through proactive community engagement and outreach.
- Maintain compliance, operational integrity, and efficient branch workflows while monitoring key performance indicators.
What We’re Looking For
- Experience:
- 3–5+ years in a financial institution (bank or credit union)
- Proven success as a Branch Manager
- Strong background in lending, sales management, and goal achievement
- Establishing partnerships and community involvement
- Leadership Skills:
- Demonstrated ability to coach and develop employees
- Strong performance management and team-building capabilities
- Ability to inspire accountability and measurable results
- Business Acumen:
- Deep understanding of retail banking operations
- Strong knowledge of consumer lending and relationship management
- Track record of achieving growth and sales targets
- Communication & Influence:
- Skilled at building relationships internally and externally
- Ability to influence, motivate, and lead through change
Why This Role?
- Opportunity to lead and shape branch success
- Direct influence on lending growth and financial performance
- Opportunities for professional growth, and opportunities to develop and elevate employees
- A mission-driven organization where your work directly impacts members’ financial well-being
- A collaborative culture that values new ideas and continuous improvement
- Competitive compensation and comprehensive benefit package

