Join Our Team

We are seeking a results-driven Branch Manager with a strong background in financial institutions to lead and elevate performance within our Ypsilanti branch. This role is ideal for an experienced branch leader who excels at achieving sales and lending goals, coaching a team, and driving operational excellence. If you have a passion for leading, growing loan portfolios, and delivering exceptional member experiences, we want to hear from you.

What You’ll Do

• Lead branch activities such as overseeing performance, operations, and service delivery, ensuring alignment with organizational goals and regulatory standards.
• Drive financial results for loan production, new account acquisition, deposit growth and retention, and cross-selling financial products and services
• Build a high-performance culture by coaching branch employees, providing consistent performance feedback, developing talent, and reinforcing accountability and sales discipline
• Lead initiatives to grow lending through coaching teams on uncovering opportunities, monitoring pipeline and conversion metrics, and supporting complex or escalated lending scenarios
• Enhance member experience by ensuring consistent and high-quality service across branches, resolving escalations, and reinforcing service standards.
• Champion credit union presence in the community by building meaningful relationships, increasing brand awareness, fostering strategic partnerships, and driving membership growth through proactive community engagement and outreach.
• Maintain compliance, operational integrity, and efficient branch workflows while monitoring key performance indicators.

What We’re Looking For

• Experience:
• 3–5+ years in a financial institution (bank or credit union)
• Proven success as a Branch Manager
• Strong background in lending, sales management, and goal achievement
• Establishing partnerships and community involvement
• Leadership Skills:
• Demonstrated ability to coach and develop employees
• Strong performance management and team-building capabilities
• Ability to inspire accountability and measurable results
• Business Acumen:
• Deep understanding of retail banking operations
• Strong knowledge of consumer lending and relationship management
• Track record of achieving growth and sales targets
• Communication & Influence:
• Skilled at building relationships internally and externally
• Ability to influence, motivate, and lead through change

Why This Role?

• Opportunity to lead and shape branch success
• Direct influence on lending growth and financial performance
• Opportunities for professional growth, and opportunities to develop and elevate employees
• A mission-driven organization where your work directly impacts members’ financial well-being
• A collaborative culture that values new ideas and continuous improvement
• Competitive compensation and comprehensive benefit package