COVID-19 UPDATES and SUPPORT

Credit unions are an essential service.

As most of our branches are in areas where in-person operations have been suspended, credit unions have been identified as a critical service. We are here for you during this time, and we will always put the safety and well-being of our members, employees, and families first. We appreciate your patience and understanding as we work together to help keep our communities safe and healthy.

WE ARE OPEN

While PARDA remains open during stay-at-home executive orders, we have made temporary service adjustments at our branches to protect the health and well-being of our members and employees.

At this time, our branches are operating as following:
Holland, Michigan (24th Street) – Drive-Thru & Appointment Only effective Friday, November 27, 2020
Holland, Michigan (Felch Street) – Drive-Thru & Appointment Only effective Friday, November 27, 2020
Greenwood, South Carolina – Drive-Thru & Appointment Only effective Friday, November 27, 2020
Ypsilanti, Michigan – Appointment Only effective Friday, November 27, 2020
Eastpointe, Michigan – Appointment Only effective Friday, November 27, 2020
Rockford, Illinois – Open - limited to 2 members at a time inside the branch
Lititz, Pennsylvania – Open - limited to 2 members at a time inside the branch

YOU HAVE FULL ACCESS TO YOUR ACCOUNT 24/7

through our online and mobile banking options

By contacting our Member Solution Center at 1.800.860.5640 or via online chat:

• Monday - Friday 8 a.m. – 6 p.m.
• Saturday 9 a.m. – 1 p.m.

PARDA provides 24/7 digital access to your accounts from anywhere.

Online Banking
Access your account from any web browser with Online Banking to:

• View account balances/transaction history
• Transfer funds
• Make or schedule loan payments
• Set up new payees and pay bills
• Enroll in or view eStatements
• Reorder checks Request stop payments
• Apply for a loan
• Chat with a Member Solution Center Representative

Mobile App
Download our mobile app to:

• View account balances/transaction history
• Transfer funds Pay bills Deposit checks
• Apply for a loan
• Chat with a Member Solution Center Representative

Mobile Deposit
Log in into the PARDA Mobile Banking App and select Deposit from the menu to deposit your checks through your mobile device.

Debit Card & ATM's
Ways to access cash using your debit card:

• Request cash back after a transaction at stores such as CVS, Walgreens, Rite-Aid, etc.
• Visit one of 30,000 surcharge-free ATMs
• Visit any 5/3 Bank ATM for surcharge-free cash withdrawals

YOUR MONEY IS SAFE

One thing you don't have to worry about right now is if your money is safe. PARDA is an NCUA federally insured credit union – so your funds are insured up to $250,000 by the NCUA. You will have access to your funds through this entire public health situation, and we will continue to work with you to make sure you have everything you need.

TIPS TO PROTECT YOURSELF AGAINST SCAMS

Scammers and hackers are taking advantage of people’s fears surrounding the Coronavirus. Here are important tips and information to protect yourself.

Quick Tips:

• Do not share card, account, or personal information on social media, emails, or phone calls.
• Do not click on attachments or links in emails you were not expecting.
• Seek out information from reputable websites by going to the websites directly.
• Report coronavirus-related scams to the Federal Trade Commission at ftc.gov/complaint.
• Starting April 20, 2020, Experian, TransUnion and Equifax will offer all U.S. consumers free weekly credit reports for the next year through AnnualCreditReport.com to help you protect your financial health during the sudden and unprecedented hardship caused by COVID-19. 

More Scam and Fraud Protection Tips

GOVERNMENT STIMULUS PAYMENTS

Visit the IRS's  Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more.

Use the Get My Payment  application to:

• Check your payment status
• Confirm your payment type: direct deposit or check
• Enter your bank account information for direct deposit if we don't have your direct deposit information and we haven't sent your payment yet

If you are not required to file a 2018 or 2019 tax return, visit Non-Filers: Enter Payment Info Here.

For the most up-to-date information about the government stimulus program, please visit IRS.gov.