We're making it easier than ever to customize your digital banking experience, so you can bank your way.
You asked. We answered. A new digital experience is here!
Your banking experience should be smooth, secure, and the same on all your devices. That's why we launched a new, more advanced online banking and mobile app! We are here to help you make the switch to our new digital platforms, every step of the way.
How can you prepare?
Verify the contact information we have for you is correct
When you enroll with our new online banking and mobile app for the first time, you will need to provide both a phone number and an email address associated with your PARDA account. Any email or phone number present on your account will be accepted at enrollment. Take this opportunity to verify we have the correct email address and phone number for you.
Make sure you know your account number
When you enroll with our new online banking and mobile app for the first time, you will need to provide your account number. If you do not know your account number, that's okay! There are a few ways to find it:
1. Stop into your local branch, or contact our Member Solution Center for assistance.
2. Look at the bottom of your checks for your account number. Do not include any preceding zeros.
Here's a look at your new PARDA app experience!
Will there be down time on September 15?
Yes. The mobile app and Online Banking will be unavailable beginning at approximately 9 a.m. EDT for a few hours. We will send an email as soon as the new system is live.
Are my bill payment accounts being transferred automatically or do I need to set them up again in the new digital banking?
Bill payment accounts will be automatically transferred and do not need to be set up again.
Will my scheduled bill payments carry over to the new digital banking?
Any scheduled bills will be paid as scheduled and scheduled payments will carry over to the new digital banking experience.
Will I need to re-enroll in eStatements with the new digital banking?
You will not have to re-enroll in eStatements. If you have not yet enrolled in eStatements, we encourage you to do so. The new digital banking site will make accessing your account and statement information easier than ever.
Can I still use MobiMoney?
Yes! The new PARDA app will not affect MobiMoney.